Beacon Hill Civic Association Community Corner

Have you tried BOS:311?

The City of Boston has an important and useful resource for all Boston residents. 311 is an easy to remember telephone number that will connect you with the City’s Constituent Service Center. The center is open 24 hours a day, 7 days a week and 365 days a year.

311 provides access to all non-emergency City services. You can call 311 from any telephone, or you can call directly to 617-635-4500. You can also connect with 311 by downloading the mobile app, or by submitting a request or concern online at The mobile app allows you to easily send a photo of the problem you are reporting. You can even Tweet @BOS311.

There are hundreds of topics that can be addressed by the 311 center, and these can be found on the 311 website. Some of the issues you can report to 311 include potholes, sidewalk problems, streets or sidewalks that need to be cleaned, how to get rid of a big item like furniture or appliances, broken street signs, broken traffic signals and broken gas lamps. The service will confirm your submittal and they will send you an email when the problem has been resolved.

We recommend that our neighbors use this service whenever they have a question or concern to which the City can respond.

Join us!

If you haven’t yet become a member of the BHCA, we invite you to join. Your input in quality of life issues on the Hill is important to us, and we rely on you our neighbors to bring your comments and concerns to our attention. By joining our membership, you strengthen our numbers and add credibility to our purpose as advocates for Beacon Hill. Please call our office at 617-227-1922 or email the BHCA Executive Director at [email protected] with any questions, comments or concerns, or to become a member. 

Upcoming BHCA Events

First Friday Coffee Hour – Friday, February 7th, 8-9am, BHCA, 74 Joy Street

Undecorating Days – Saturday and Sunday, January 11th and 12th

48th Annual Beacon Hill Gala – Saturday, February 8th, Four Seasons Hotel Boston

Visit the Beacon Hill Civic Association website or call the office (617-227-1922) for more information on any of these events.

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